Emergency Phone Numbers

  • Police/Paramedics
    Call 9-1-1.
  • Poison Control
    Call l-800-876-4766 (or l-800-8POISON).
  • Child Abuse Reporting Hotline
    Call (408) 299-207l - 24 hours and to reach SW after hours.
  • Eastfield Ming Quong Crisis Team
    Call (408) 379-9085 - 24 hour mobile response, can come to home to stabilize a mental health crisis and assess if psychiatric hold needed.
  • Shelter Admissions
    Call (408) 558-5480; Front desk (408) 558-5400; Clinic (408) 558-5470; Mental Health (408) 558-5460.

Social Services

  • Social Service Agency Numbers
    Call (408) 975-5100 - Receptionist can look up phone numbers for social workers.
    Online resource directory available at helpscc.org.
  • Aid to Adoptions Information (AAP)
    Call (408) 975-5153 - Irene Peoples.
  • Child Care Funding
    Call (408) 975-5797 (Kim Wahl) - Working Foster Parents using licensed providers.
  • Educational Services Specialist
    Call (408) 975-5488 (Leslie Griffith) - Helps access school programs.
  • Foster & Adoptive Parent Association
    Call (408) 734-9084 - Dawn Haddaway.
  • Resource Family Support Team Referrals
    Call (408) 975-5308 or (408) 975-5667 - Lead, Mary Jo Nakashima.
  • Foster Parent Advocate
    Call (408) 975-5661 - Denise Marchu.
  • Medi-Cal Authorization
    Call l-800-704-0900 - request authorization and schedule appointments.
  • Medi-Cal Eligibility Specialist
    Call (408) 558-5488 (Kathie Cooper on Tues & Fri); or (408) 975-5763 (Wed & Thurs).
  • Payment Problems
    Call (408) 975-5760 - Find out the name of your eligibility worker.
  • Respite Care Coordinator
    Call (408) 975-5668.
  • Systems of Care
    Call your Social Worker to make referral to In-Home Mental Health Services.
  • Victim Witness Assistance Center
    Call (408) 975-5356 or (408) 295-2656 - Funds therapy for victimized children & caretakers.
  • Visitation Centers
    Call (408) 554-7121 (Clover House); (408) 295-3768 (Par Las Familias).
  • Clover Closet
    Call the Resource Center at (408) 975-5309 to make an appointment. Click to download information about Clover Closet.
  • WIC
    Call (408) 792-5101 (County Health WIC); Call (408) 254-5197 (Compre Care WIC); (408) 294-1323 (Gardener WIC) - provides formula for eligible babies and young children. Ask for locations near you.

Medical Resources:

  • CHDP
    Call (408) 975-5772 - For help locating doctors and dentists who accept Medi-Cal.
  • Public Health Nurses
    Call (408) 494-1529 (Sharon Unternahrer); (408) 494-1526 (Teresa Folan) - Foster Care specialists.
  • Santa Clara Valley Medical Center
    Visit Valley Health Online for branch hours or call 1-888-334-1000 - Branch clinics will see children without Medi-Cal.


  • Stanford
    Call 1-800-381-2155 - Scheduling and appointment.
  • EMQ Children & Family Services
    Main line: (408) 379-3790. 24-hour mobile crisis team: (408) 379-9085.
  • Santa Clara County Mental Health Services
    Call 1-800-704-0900.

Other Numbers

  • Court Appointed Child Advocates Office
    Call (408) 436-6450 (C.A.S.A.).
  • DA’s Office
    Call (408) 299-2203 - Represents children in legal cases.
  • San Andreas Regional Center
    Call (408) 374-9960 - Offers services for children with CP, epilepsy, brain injury or other developmental delays.
  • Report Vacancies
    Contact your Support Team Member or call (408) 975-5308.
  • United Way Community Service
    24-hour information and referral service hotline. Call 2-1-1.
  • Free CPR/First Aid Classes through EMQ Children & Family Services
    Call Michelle Arzaga at (408) 335-1812.
  • Legal Advocates for Permanent Parenting (LAPP)
    Call (650) 212-2883.
  • Santa Clara County Ombudsperson
    Ombudsperson is here to help with questions, difficulties and concerns about navigating the child welfare system. Call (408) 792-2313.